ModuleMaster warranties all modules it rebuilds to be free of defects in material and workmanship under normal use for a full 5 years from date of receipt, unless stated otherwise.
ModuleMaster will cover the cost of OUR parts and labor if the original problem persists or returns. In addition, ModuleMaster will reimburse the customer up to $30 in return-shipping fees for instrument clusters, and up to $15 in return-shipping fees for all other modules – you must include a copy of your return shipping receipt that shows what you paid!
This warranty does not cover modules that have been damaged due to, but not limited to: improper installation/removal, fire, water damage, over-voltage, reverse-voltage, another defective part in the vehicle, use in an application for which the module was not intended, or evidence of misuse or tampering. This warranty does not cover any charges incurred by the customer in removing/installing the module, diagnostics, parts, materials, or labor performed by anyone other than ModuleMaster. Warranties are not transferable.
Clusters sent in without face plates will have a limited warranty. We request that you avoid sending in your cluster without the faceplate as the gauge needles can be moved out of alignment or damaged when shipping them back without said faceplate to protect them.
Items sent in with the following may have a limited warranty and may cost extra to repair (we will contact you before shipping back or rebuilding): Without lids, damaged seals, cracked or broken connector housings, units rebuilt by someone else, and exposed circuit boards that are not properly protected from ESD.
Please call (208) 892-0764 BEFORE returning your module. This way, one of our technicians can assist you in troubleshooting, to ensure that the module actually needs to come back to us. ModuleMaster is not responsible for shipping charges if a module is returned in working order. Returned modules must be accompanied by a copy of the original invoice. Warranty repairs may take up to 2 weeks depending on diagnostics and workload, but we will do our best to address them as quickly as possible, and in the order they are received. If ModuleMaster determines that your module is non-repairable, you have the option to receive either a full refund (minus shipping fees), or pay a core replacement fee, if a suitable replacement is available.